Heart of Houk Spotlight: Northpointe Clinic, September 2025 Great care happens through great guides. The Heart of Houk Spotlight celebrates the amazing care providers who help patients take the next step forward—every single day. Megan Boileau | Northpoite Clinic, September 2025 Adventure Awaits “Adventure Awaits” — and for Megan, that includes leading with grace, growing through every challenge, and supporting patients and teammates alike with strength and sincerity. From the very beginning of her journey at Houk Chiropractic in 2017, Megan has been an anchor of reliability and compassion. One of her earliest memories on the job says it all: she recalls a patient so hunched over he could barely walk—and just a few weeks later, seeing him stand tall and walk freely again. It was a powerful moment that reminded Megan why she chose this path: to help people heal and regain their lives. Experience that Leads with Heart Now as our Lead Patient Advocate, Megan brings over eight years of experience and an unwavering drive to grow, support, and lead. Her teammates recognize it: “You constantly strive to grow and become a better leader.” “You are always working to keep the front desk in order and improving.” “Your versatility, support, and knowledge are endless—bringing strength to the whole clinic.” Leadership in Action That leadership doesn’t just show up in her title—it shows up in her actions. Megan approaches every patient with honesty, clarity, and care, working hard to build trust and help people feel at ease from the moment they check in. Behind the scenes, she’s mastered the world of insurance, keeps the front desk running smoothly, and serves as a go-to for training and team support. Curiosity Beyond the Clinic Outside of work, Megan is all about curiosity and exploration—whether she’s geocaching, reading up on obscure trivia, or planning her next travel adventure. Megan, your growth mindset, dedication, and heart for our patients and team are an inspiration. You are the Heart of Houk. About Heart of Houk Series Heart of Houk is a monthly spotlight recognizing team members who exemplify the values of communication, consistency, and compassionate care across all Houk Chiropractic & Medical Massage locations. Have a great experience with Megan or another outstanding team member? Send them a shoutout or share your own Houk experience at hello@houkchiropractic.com

Heart of Houk Spotlight: Monroe Clinic, September 2025 Great care happens through great guides. The Heart of Houk Spotlight celebrates the amazing care providers who help patients take the next step forward—every single day. Emily Zollars | Monroe Clinic, September 2025 "I'm possible" “Nothing is impossible, if the word itself says ‘I’m possible.’” — Emily From the moment Emily joined our Monroe team, it was clear she brought more than just a good attitude—she brought heart. A former patient herself, Emily understands what it’s like to walk in needing care. That firsthand experience fuels the compassion she brings to every patient interaction, as she now plays a key role in helping others find the same relief and healing she once received. Empathy in action Whether helping a patient articulate their symptoms or ensuring the clinic runs smoothly, Emily shows up with purpose and empathy. She says one of her favorite parts of the job is seeing patients leave standing straighter and smiling—relieved and ready to return to the things they love. Perseverance and Team Spirit Emily’s teammates say it best: “Your perseverance in tougher times and willingness to overcome adversity has been wonderful to watch. Your go-to attitude, eagerness to learn, and need for clarity make you an incredible team player.” A Leader from the Start That blend of leadership and care has always been part of Emily’s story. Even before Houk, she earned the WASA Student Leadership Award for helping her high school build a culture of inclusion. It’s no surprise she now brings that same spirit to every patient and coworker. Joy Beyond the Clinic When she’s not in the clinic, you’ll find her spending time with her puppy or playing music—adding even more joy to the world around her. Emily, your strength, compassion, and heart-centered care make you an essential part of Houk Chiropractic. You are the Heart of Houk. About Heart of Houk Series Heart of Houk is a monthly spotlight recognizing team members who exemplify the values of communication, consistency, and compassionate care across all Houk Chiropractic & Medical Massage locations. Have a great experience with Emily or another outstanding team member? Send them a shoutout or share your own Houk experience at hello@houkchiropractic.com

Heart of Houk Spotlight: Monroe Clinic, August 2025 Great care happens through great guides. The Heart of Houk Spotlight celebrates the amazing care providers who help patients take the next step forward—every single day. Nellie Taylor | Monroe Clinic, August 2025 A Calm, Compassionate Energy “Serving others and encouraging others has always been my passion.” — Nellie Taylor . If you’ve had the chance to meet Nellie at our Monroe location, you’ve likely already felt the calm, compassionate energy she brings to the clinic. Since day one earlier this year, Nellie has been a bright and steady presence on the team—showing up with warmth, positivity, and a genuine drive to care for others. Dependable. Uplifting. Growth-Oriented. Her team members describe her as reliable, uplifting, and always eager to grow. Whether she’s assisting a patient or checking in with a coworker, she does it all with a smile. “You put patients first,” one teammate shared. “You make them feel comfortable and well taken care of—and that makes us stronger as a team.” Bringing Heart and Skill to Patient Care Nellie brings six years of experience in patient care as a Certified Nursing Assistant, along with excellent communication and emotional support skills that shine in every interaction. She’s a lifelong learner who sees each day as a new opportunity to grow and help others thrive. Her personal story of recovery through chiropractic care after shoulder pain has made her a passionate advocate for whole-body wellness and preventive care. Beach Days, Game Nights, and Cat Cuddles Outside the clinic, Nellie’s joy comes from the simple pleasures: beach life, cuddling with her cats, enjoying live music, and game nights with friends. Her vibrant personality and love for life radiate through everything she does. Nellie, thank you for the heart you bring to our team, our patients, and every corner of the Monroe clinic. You are the Heart of Houk. About Heart of Houk Series Heart of Houk is a monthly spotlight recognizing team members who exemplify the values of communication, consistency, and compassionate care across all Houk Chiropractic & Medical Massage locations. Have a great experience with Nellie or another outstanding team member? Send them a shoutout or share your own Houk experience at hello@houkchiropractic.com

Heart of Houk Spotlight: Northpointe Clinic, August 2025 Great care happens through great guides. The Heart of Houk Spotlight celebrates the amazing care providers who help patients take the next step forward—every single day. Emma Prettyman | Northpoite Clinic, August 2025 A smile that welcomes and reassures “Every day, I try to greet each patient with a smile and show interest in every person." — Emma From the moment you step up to the front desk at Houk Chiropractic’s Northpointe location, it’s clear that Emma is more than just a warm welcome—she’s a source of encouragement and calm in the daily rhythm of the clinic. Whether answering phones or guiding a new patient through their first visit, Emma approaches every interaction with compassion, grace, and an infectious smile. Grace, kindness and team spirit Though she’s been with Houk Chiropractic for just a few months, Emma’s impact is already deeply felt. Her teammates describe her as someone who brings a consistently positive presence, cares deeply about others, and is always eager to help or learn something new. Her natural warmth and willingness to go above and beyond for both patients and team members exemplifies what it means to embody the Heart of Houk. A calling to cure Emma shares that her calling to work at the front desk began long before she joined the team—she was always intrigued by the work of receptionists in healthcare, and now she’s living that vision in real life. Her friend (and fellow Heart of Houk recipient) Gracie encouraged her to apply, and the rest is history . Faith that fuels her joy Inspired by her faith, Emma says that her strength to care for others comes from God. She sees each patient as an opportunity to serve, greet with a smile, and make feel truly seen. A recent favorite moment came when a patient called in to say they were walking pain-free for the first time in years after a massage. For Emma, hearing that kind of transformation reinforces the powerful work the Houk team does every day. Joy beyond the front desk Outside the office, Emma enjoys time with her friends and family, painting, hiking, reading, and tossing a frisbee on sunny afternoons. Her energy, empathy, and genuine kindness bring joy to everyone around her. Emma, thank you for shining so brightly. You are the Heart of Houk. About Heart of Houk Series Heart of Houk is a monthly spotlight recognizing team members who exemplify the values of communication, consistency, and compassionate care across all Houk Chiropractic & Medical Massage locations. Have a great experience with Emma or another outstanding team member? Send them a shoutout or share your own Houk experience at hello@houkchiropractic.com

Heart of Houk Spotlight: Northpointe Clinic, July 2025 Great care happens through great guides. The Heart of Houk Spotlight celebrates the amazing care providers who help patients take the next step forward—every single day. Gracie Clark | Northpoite Clinic, July 2025 A Welcoming Face at Northpointe “We get to be a light in the lives of those who are hurting. A smile makes a difference—and Christ is the reason for my joy.” — Gracie Clark When you walk through the doors at Northpointe, navigating pain or uncertainty, chances are that Gracie Clark was one of the first people to greet you with warmth, positivity, and a listening ear. As a Chiropractic Assistant , Gracie plays a key role in patient care—assisting with MLS laser treatments, supporting patients through X-rays, and helping the clinic run smoothly. What makes her truly stand out is how she lifts up everyone around her. Reliability, Resilience, and Joy Her teammates say it best: “Nothing stops you and nothing gets you down. You’re always up for a challenge—and you do it with a smile. You’re reliable, adaptable, and ready to persevere. You see where you can help most, and ease the stress for your team.” Gracie’s ability to connect with patients comes from experience. Years ago, she was in their shoes. At 13, she was in a head-on collision with a drunk driver—a life-changing moment that brought her to chiropractic care and massage. That care helped her heal, and today, she brings that same compassion and encouragement to others. Celebrating Patient Breakthroughs Her favorite part of the job is witnessing those breakthrough moments—when patients who have been struggling finally begin to feel better, reclaim their lives, and celebrate small victories. Light and Joy Beyond the Clinic Outside of work, you’ll likely find Gracie playing Ultimate Frisbee, reading, writing poetry, cooking, or thrift store shopping. But wherever she is, one thing is clear: Gracie brings light, joy, and perseverance to everything she does. Gracie, thank you for being a steady presence and a source of joy. We’re grateful to have you on our team. You are the Heart of Houk. About Heart of Houk Series Heart of Houk is a monthly spotlight recognizing team members who exemplify the values of communication, consistency, and compassionate care across all Houk Chiropractic & Medical Massage locations. Have a great experience with Michaela or another outstanding team member? Send them a shoutout or share your own Houk experience at hello@houkchiropractic.com

Heart of Houk Spotlight: Monroe Clinic, July 2025 Great care happens through great guides. The Heart of Houk Spotlight celebrates the amazing care providers who help patients take the next step forward—every single day. Bryce Cronquist | Monroe Clinic, June 2025 Relief That Starts With Care “No one should live in agony. I focus on relieving pain first, so patients can keep moving toward their goals.” — Bryce Cronquist. For patients at Houk Chiropractic’s Monroe location, relief often starts with Bryce Cronquist. As a Licensed Massage Therapist with over 12 years of experience, Bryce brings more than technical skill to his role—he brings consistency, focus, and a quiet determination to help others feel better. His approach is simple but powerful: targeted, effective pain relief with a long-term mindset. Specializing in trigger point therapy, Bryce works to reduce pain, increase mobility, and help patients reclaim their daily lives. Dependable. Dedicated. Thoughtful. It’s not just Bryce's patients who notice his impact—it’s his team, too. His coworkers shared their appreciation, saying: “You are a rockstar. You come in early every day prepared, you’re reliable, and you take ownership of your work. We can always count on you.” The team describes him as someone who not only shows appreciation with words and actions, but also with the occasional surprise of treats for the crew. Whether he’s coming in on his day off to support the clinic or simply staying steady during busy times, Bryce reflects what it means to be the Heart of Houk. Patience, Time, and Purpose Bryce's favorite quote reflects the mindset he brings to both patients and teammates alike: “The two most powerful warriors are patience and time.” Bryce knows healing doesn’t always happen overnight—but with the right care and the right team, it happens. A Thoughtful Life Beyond the Clinic In his downtime, Bryce recharges through writing—a creative outlet that mirrors his thoughtful and intentional approach to care. His team, his patients, and the entire Monroe clinic are better because of his dedication. Bryce, thank you for being there for your patients and teammates. You are the Heart of Houk. About Heart of Houk Series Heart of Houk is a monthly spotlight recognizing team members who exemplify the values of communication, consistency, and compassionate care across all Houk Chiropractic & Medical Massage locations. Have a great experience with Bryce or another outstanding team member? Send them a shoutout or share your own Houk experience at hello@houkchiropractic.com

Heart of Houk Spotlight: Monroe Clinic, June 2025 Great care happens through great guides. The Heart of Houk Spotlight celebrates the amazing care providers who help patients take the next step forward—every single day. Michaela Zollars | Monroe Clinic, June 2025 Consistency. Connection. Clarity. “Consistency is key. The more consistent you are, the more you’ll reduce pain and get back to your goals in life.” — Michaela Zollars. When you first walk into the Monroe clinic, unsure about your condition—or wondering if you’ll ever feel like yourself again—Michaela Zollars is often one of the first team members to help you start the journey to wellness. As a Chiropractic Technician , Michaela’s role goes far beyond X-rays and laser therapy. She’s part of the team helping you understand your body and feel confident in your recovery. For many patients, that first moment of clarity—when you finally understand what’s happening and what can be done—is the beginning of real hope. Healing From the Inside Out “My favorite moments,” Michaela says, “are those eye-opening experiences—when a patient comes to understand their condition and how to manage it. It’s powerful.” Michaela knows the importance of chiropractic care firsthand. As a high school athlete, she found herself on the receiving end of chiropractic care multiple times, recovering from sports injuries and rediscovering what wellness looks like at different stages of her life. That experience sparked her passion to help others navigate their path to recovery. What Makes Michaela Stand Out The way Michaela communicates with patients is what stands out most: she listens, explains clearly, and helps every person feel understood, not just treated. Michaela's teammates at Houk Chiropractic & Medical Massage describe her as: A source of great energy and positivity Always looking for solutions Keeping others motivated and supported Consistently flexible and levelheaded , even while working through her own rehab. Leading by Example When she’s not in the clinic, Michaela’s on the move—playing soccer, hiking, or competing in co-ed volleyball with fellow teammates. She lives what she teaches: movement is life. Michaela's favorite quote sums it up beautifully: “Growth must be chosen again and again; fear must be overcome again and again.” — Abraham Maslow About Heart of Houk Series Heart of Houk is a monthly spotlight recognizing team members who exemplify the values of communication, consistency, and compassionate care across all Houk Chiropractic & Medical Massage locations. Have a great experience with Michaela or another outstanding team member? Send them a shoutout or share your own Houk experience at hello@houkchiropractic.com

Heart of Houk Spotlight: Northpointe Clinic, June 2025 Great care happens through great guides. The Heart of Houk Spotlight celebrates the amazing care providers who help patients take the next step forward—every single day. Kristin Smith | Northpointe Clinic, June 2025 Helping Patients Feel at Ease “I try to educate patients while reassuring them that we understand what they’re going through. That trust is what allows them to move forward in their care.” — Kristin Smith When you walk into our Northpointe clinic—whether seeking relief, wondering what your treatment will involve, or simply needing someone to listen—you might find Kristin Smith helping you feel more at ease. As a Chiropractic Technician , Kristin supports patient care through X-rays, laser therapy, and hands-on assistance in the clinic. What truly sets Kristin apart is how she approaches each visit—with quiet patience, a steady presence, and a deep commitment to guiding patients through their care journey. A Heart for Service ““My goal,” Kristin says, “is always to educate and reassure. When patients feel understood and trust us to walk with them through care, that’s when true progress happens.” Kristin brings a wide range of experience to this role. With a background in dental care, personal training, and fitness instruction—as well as a Bachelor of Science in Wildlife Science—she combines clinical knowledge with a heart for helping others feel seen and supported. What Makes Kristin Stand Out Patients often mention how Kristin communicates with empathy, patience, and the ability to turn uncertain moments into ones of comfort and clarity. Kristin's teammates at Houk Chiropractic & Medical Massage notice the positive impact she has on everyone she meets every day. They describe her as: Constantly positive, always offering a warm smile Willing to help wherever needed Steady and levelheaded under pressure Kind, with a huge heart for patients Leading by Example Outside the clinic, Kristin brings that same steady kindness to her everyday life—whether supporting friends, helping her community, or simply offering a word of encouragement when it’s needed most. Kristin shows us that great care is built not just on skill, but on trust, compassion, and the willingness to meet each patient where they are. Kristin, thank you for helping our patients—and our team—move forward. You are the Heart of Houk. About Heart of Houk Series Heart of Houk is a monthly spotlight recognizing team members who exemplify the values of communication, consistency, and compassionate care across all Houk Chiropractic & Medical Massage locations. Have a great experience with Michaela or another outstanding team member? Send them a shoutout or share your own Houk experience at hello@houkchiropractic.com