Heart of Houk Spotlight: Northpointe Clinic, July 2025 Great care happens through great guides. The Heart of Houk Spotlight celebrates the amazing care providers who help patients take the next step forward—every single day. Gracie Clark | Northpoite Clinic, July 2025 A Welcoming Face at Northpointe “We get to be a light in the lives of those who are hurting. A smile makes a difference—and Christ is the reason for my joy.” — Gracie Clark When you walk through the doors at Northpointe, navigating pain or uncertainty, chances are that Gracie Clark was one of the first people to greet you with warmth, positivity, and a listening ear. As a Chiropractic Assistant , Gracie plays a key role in patient care—assisting with MLS laser treatments, supporting patients through X-rays, and helping the clinic run smoothly. What makes her truly stand out is how she lifts up everyone around her. Reliability, Resilience, and Joy Her teammates say it best: “Nothing stops you and nothing gets you down. You’re always up for a challenge—and you do it with a smile. You’re reliable, adaptable, and ready to persevere. You see where you can help most, and ease the stress for your team.” Gracie’s ability to connect with patients comes from experience. Years ago, she was in their shoes. At 13, she was in a head-on collision with a drunk driver—a life-changing moment that brought her to chiropractic care and massage. That care helped her heal, and today, she brings that same compassion and encouragement to others. Celebrating Patient Breakthroughs Her favorite part of the job is witnessing those breakthrough moments—when patients who have been struggling finally begin to feel better, reclaim their lives, and celebrate small victories. Light and Joy Beyond the Clinic Outside of work, you’ll likely find Gracie playing Ultimate Frisbee, reading, writing poetry, cooking, or thrift store shopping. But wherever she is, one thing is clear: Gracie brings light, joy, and perseverance to everything she does. Gracie, thank you for being a steady presence and a source of joy. We’re grateful to have you on our team. You are the Heart of Houk. About Heart of Houk Series Heart of Houk is a monthly spotlight recognizing team members who exemplify the values of communication, consistency, and compassionate care across all Houk Chiropractic & Medical Massage locations. Have a great experience with Michaela or another outstanding team member? Send them a shoutout or share your own Houk experience at hello@houkchiropractic.com

Heart of Houk Spotlight: Monroe Clinic, July 2025 Great care happens through great guides. The Heart of Houk Spotlight celebrates the amazing care providers who help patients take the next step forward—every single day. Bryce Cronquist | Monroe Clinic, June 2025 Relief That Starts With Care “No one should live in agony. I focus on relieving pain first, so patients can keep moving toward their goals.” — Bryce Cronquist. For patients at Houk Chiropractic’s Monroe location, relief often starts with Bryce Cronquist. As a Licensed Massage Therapist with over 12 years of experience, Bryce brings more than technical skill to his role—he brings consistency, focus, and a quiet determination to help others feel better. His approach is simple but powerful: targeted, effective pain relief with a long-term mindset. Specializing in trigger point therapy, Bryce works to reduce pain, increase mobility, and help patients reclaim their daily lives. Dependable. Dedicated. Thoughtful. It’s not just Bryce's patients who notice his impact—it’s his team, too. His coworkers shared their appreciation, saying: “You are a rockstar. You come in early every day prepared, you’re reliable, and you take ownership of your work. We can always count on you.” The team describes him as someone who not only shows appreciation with words and actions, but also with the occasional surprise of treats for the crew. Whether he’s coming in on his day off to support the clinic or simply staying steady during busy times, Bryce reflects what it means to be the Heart of Houk. Patience, Time, and Purpose Bryce's favorite quote reflects the mindset he brings to both patients and teammates alike: “The two most powerful warriors are patience and time.” Bryce knows healing doesn’t always happen overnight—but with the right care and the right team, it happens. A Thoughtful Life Beyond the Clinic In his downtime, Bryce recharges through writing—a creative outlet that mirrors his thoughtful and intentional approach to care. His team, his patients, and the entire Monroe clinic are better because of his dedication. Bryce, thank you for being there for your patients and teammates. You are the Heart of Houk. About Heart of Houk Series Heart of Houk is a monthly spotlight recognizing team members who exemplify the values of communication, consistency, and compassionate care across all Houk Chiropractic & Medical Massage locations. Have a great experience with Bryce or another outstanding team member? Send them a shoutout or share your own Houk experience at hello@houkchiropractic.com

Heart of Houk Spotlight: Monroe Clinic, June 2025 Great care happens through great guides. The Heart of Houk Spotlight celebrates the amazing care providers who help patients take the next step forward—every single day. Michaela Zollars | Monroe Clinic, June 2025 Consistency. Connection. Clarity. “Consistency is key. The more consistent you are, the more you’ll reduce pain and get back to your goals in life.” — Michaela Zollars. When you first walk into the Monroe clinic, unsure about your condition—or wondering if you’ll ever feel like yourself again—Michaela Zollars is often one of the first team members to help you start the journey to wellness. As a Chiropractic Technician , Michaela’s role goes far beyond X-rays and laser therapy. She’s part of the team helping you understand your body and feel confident in your recovery. For many patients, that first moment of clarity—when you finally understand what’s happening and what can be done—is the beginning of real hope. Healing From the Inside Out “My favorite moments,” Michaela says, “are those eye-opening experiences—when a patient comes to understand their condition and how to manage it. It’s powerful.” Michaela knows the importance of chiropractic care firsthand. As a high school athlete, she found herself on the receiving end of chiropractic care multiple times, recovering from sports injuries and rediscovering what wellness looks like at different stages of her life. That experience sparked her passion to help others navigate their path to recovery. What Makes Michaela Stand Out The way Michaela communicates with patients is what stands out most: she listens, explains clearly, and helps every person feel understood, not just treated. Michaela's teammates at Houk Chiropractic & Medical Massage describe her as: A source of great energy and positivity Always looking for solutions Keeping others motivated and supported Consistently flexible and levelheaded , even while working through her own rehab. Leading by Example When she’s not in the clinic, Michaela’s on the move—playing soccer, hiking, or competing in co-ed volleyball with fellow teammates. She lives what she teaches: movement is life. Michaela's favorite quote sums it up beautifully: “Growth must be chosen again and again; fear must be overcome again and again.” — Abraham Maslow About Heart of Houk Series Heart of Houk is a monthly spotlight recognizing team members who exemplify the values of communication, consistency, and compassionate care across all Houk Chiropractic & Medical Massage locations. Have a great experience with Michaela or another outstanding team member? Send them a shoutout or share your own Houk experience at hello@houkchiropractic.com

Heart of Houk Spotlight: Northpointe Clinic, June 2025 Great care happens through great guides. The Heart of Houk Spotlight celebrates the amazing care providers who help patients take the next step forward—every single day. Kristin Smith | Northpointe Clinic, June 2025 Helping Patients Feel at Ease “I try to educate patients while reassuring them that we understand what they’re going through. That trust is what allows them to move forward in their care.” — Kristin Smith When you walk into our Northpointe clinic—whether seeking relief, wondering what your treatment will involve, or simply needing someone to listen—you might find Kristin Smith helping you feel more at ease. As a Chiropractic Technician , Kristin supports patient care through X-rays, laser therapy, and hands-on assistance in the clinic. What truly sets Kristin apart is how she approaches each visit—with quiet patience, a steady presence, and a deep commitment to guiding patients through their care journey. A Heart for Service ““My goal,” Kristin says, “is always to educate and reassure. When patients feel understood and trust us to walk with them through care, that’s when true progress happens.” Kristin brings a wide range of experience to this role. With a background in dental care, personal training, and fitness instruction—as well as a Bachelor of Science in Wildlife Science—she combines clinical knowledge with a heart for helping others feel seen and supported. What Makes Kristin Stand Out Patients often mention how Kristin communicates with empathy, patience, and the ability to turn uncertain moments into ones of comfort and clarity. Kristin's teammates at Houk Chiropractic & Medical Massage notice the positive impact she has on everyone she meets every day. They describe her as: Constantly positive, always offering a warm smile Willing to help wherever needed Steady and levelheaded under pressure Kind, with a huge heart for patients Leading by Example Outside the clinic, Kristin brings that same steady kindness to her everyday life—whether supporting friends, helping her community, or simply offering a word of encouragement when it’s needed most. Kristin shows us that great care is built not just on skill, but on trust, compassion, and the willingness to meet each patient where they are. Kristin, thank you for helping our patients—and our team—move forward. You are the Heart of Houk. About Heart of Houk Series Heart of Houk is a monthly spotlight recognizing team members who exemplify the values of communication, consistency, and compassionate care across all Houk Chiropractic & Medical Massage locations. Have a great experience with Michaela or another outstanding team member? Send them a shoutout or share your own Houk experience at hello@houkchiropractic.com